When you can't pick up, we do.
Human Element is an AI receptionist for small businesses. It answers every call using your own services, hours and prices, tells callers it is an AI, and takes a full message when it cannot help. Real people stand behind it, and plans start at $149 a month.
Hi, is anyone there? My furnace just stopped and it's freezing in here.
You've reached the AI assistant for the service desk, and I can help. First, is there a gas smell, or is anyone unsafe?
No, it's just cold.
Thanks. I'll take your name, the address and the best number, and pass it to the team with everything you've told me.
What it does for your business
Every call is answered
No voicemail box, no ringing out while you are with a customer. The caller gets a helpful answer or a proper message.
It knows your business
It is built from your services, hours, prices and policies, so what it tells callers is what is true for you.
People stand behind it
Real people build it from your business and answer for it. On the Human Element plan, a live person is on hand during business hours.
What you can count on, on every call
Callers are told it is an AI.
Every call opens with the caller hearing they are speaking with an AI assistant. That disclosure cannot be switched off.
Every call is recorded and readable.
Calls are recorded, and you can read what happened on every one, so nothing is a black box.
Built from your business, not a script.
The receptionist is made from your own services, hours, prices and policies. It answers from what is true for you.
It does not guess.
When the AI cannot handle something, it takes a full message or hands off. It does not make up an answer to keep the call moving.
Built for businesses that live on the phone
salons and spas, HVAC and plumbing, auto repair, property management, legal intake, restaurants: if customers ring you while your hands are full, this is for you.